Policy Page

At Katmon, your privacy is a top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services.

By using our platform, you agree to the practices described below.

1. Shipping Policy

At Katmon, we’re committed to delivering your order quickly and reliably. Please review our shipping policy below to understand how we handle order processing, shipping timelines, and delivery.

📦 Order Processing

• All orders are processed within days (Monday–Saturday, excluding holidays).

•You’ll receive a confirmation email once your order has been placed, followed by a shipping notification with tracking details once it has been dispatched.

🚚 Shipping Options & Delivery Times

•Delivery Times- [2 to 7 working days]

Note: Delivery times are estimates and may vary based on location, carrier delays, and peak periods.

🔍 Order Tracking

Once your order is shipped, you’ll receive an email with a tracking number. You can track your shipment using the link provided in the email.

📫 Incorrect Address Disclaimer

Please double-check your shipping address before placing your order. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

⚠️ Delays or Delivery Issues

While we do our best to ensure timely delivery, we are not liable for shipping delays caused by external factors such as weather, carrier issues, or customs delays.

If you have not received your order within the estimated timeframe, please contact us at

closetcare.katmon.com with your order number and we’ll be happy to assist.

📞 Contact Us

For any questions or concerns related to shipping, feel free to reach out:

Email: closetcare.katmon.com

2. INFORMATION WE COLLECT

You can browse Katmon's website without creating an account. However, when you choose to engage with specific features — such as creating an account, placing an order, signing up for newsletters, or contacting us — we may collect the following personal data:

1. Full Name

2. Email Address

3. Phone Number

4. Shipping and Billing Address

5. Payment Information

6. Login Credentials (for registered users)

We may also collect additional details through direct communications (e.g., collaborations, support queries) or when you participate in promotions, feedback surveys, or social media engagement.

3. HOW WE USE YOUR INFORMATION

We use your information to:

1. Process and fulfill orders

2. Deliver personalized shopping experiences

3. Communicate order updates and promotional offers

4. Improve our website functionality and customer service

5. Protect user accounts and detect fraudulent activity

We are committed to using your data only as necessary for the services you request and never sell or rent your personal information to third parties.

4. COOKIES & TRACKING TECHNOLOGIES

Like most websites, we use cookies and similar technologies (e.g., tags, pixels, scripts) to:

1. Remember your preferences

2. Analyze website traffic and user behavior

3. Provide tailored content and marketing

Types of Cookies

1. Session Cookies – Removed when you close your browser

2. Persistent Cookies – Remain on your device for future visits

You can choose to disable cookies via your browser settings. However, this may affect certain features and functionality of our website.

5. DATA PROTECTION & SECURITY

We implement standard industry practices to ensure your personal data is:

1. Collected and processed securely

2. Protected from unauthorized access, alteration, or disclosure

3. Stored only for as long as necessary to fulfill its intended purpose

We also ensure that any transfer of your data to service providers or third-party platforms (e.g., payment gateways, shipping partners) is governed by strict data protection agreements.

6. YOUR CONSENT & RIGHTS

By submitting your information, you consent to its use in accordance with this Privacy Policy. You have the right to:

1. Access or update your personal information

2. Withdraw your consent (where applicable)

3. Request data deletion (subject to legal and operational limitations)

To exercise your rights or for privacy-related inquiries, please contact us at:

📧 closetcare.katmon@gmail.com

7. POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. All updates will be posted on this page with a revised "Last Updated" date.

Last Updated: June 19, 2025